Refund Policy

Our return policy is defined to make the return & cancellation easy and a simple process for the customer. We have a 7-day return policy in case of receiving damaged, defective or different /wrong items delivered to you. In this case, we will provide a full refund or free replacement as applicable. However, we would require an unboxing video of the product because it’s a healthcare product. We will need the unboxing video to ascertain the damage or defect in the product before issuing refund and replacement. Below are the other return and cancellation policy basis which you can replace or refund the item.

Returns will be accepted within 7 days from the day of delivery. In the case that you must return a product or order, or if there is an order discrepancy, please contact us with a detailed reason for the return.
Please include your order number as well as the full name of the product (& flavor where appropriate) and the reason for the return. We will arrange the pick-up request as soon as possible and solve the issue on priority.Please ensure however that the product is unused and the tags, boxes and other packaging is intact. No Returns or Refunds of used or seal open products.
All FREE promotional items (t-shirts, shaker cups, samples, etc.) must be returned if an original order is returned for a full refund. No full refund will be given if these promotional items are not returned.Payment: Once we are through your return request and has been approved we will refund will be initiated in the original payment mode within 7-8 business days.